{"id":1295,"date":"2018-05-11T10:30:00","date_gmt":"2018-05-11T10:30:00","guid":{"rendered":"https:\/\/edvance360.com\/lms\/competencies\/"},"modified":"2018-05-11T10:30:00","modified_gmt":"2018-05-11T10:30:00","slug":"competencies","status":"publish","type":"post","link":"https:\/\/edvance360.com\/lms\/competencies\/","title":{"rendered":"Learning Outcomes &#038; Competencies: Getting the Job Done"},"content":{"rendered":"<p>Learning Outcomes &amp; Competencies, developed originally for Higher Education, enables learning programs to focus on concrete, trackable skills. This methodology is useful to corporations (or any type of learning program) who might need to locate exemplary learners to promote or move cross-trained learners between departments during busy seasons, or identify and address skills gaps for learners or departments.<\/p>\n<p>It differs from other approaches in that each unit of learning is extremely specific, measurable, and therefore trackable. Here are a few articles with examples:<\/p>\n<ul>\n<li><span style=\"color: #3366ff;\"><a href=\"http:\/\/www.news-gazette.com\/news\/local\/2018-04-26\/rantoul-township-urbana-getting-feet-wet-with-competency-based-learning.html\" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: #3366ff;\">K-12<\/a><\/span><\/li>\n<li><span style=\"color: #3366ff;\"><a href=\"https:\/\/www.bizjournals.com\/twincities\/prnewswire\/press_releases\/Minnesota\/2018\/05\/07\/CG88103\" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: #3366ff;\">Higher Education<\/a><\/span><\/li>\n<li><span style=\"color: #3366ff;\"><a href=\"https:\/\/ehsdailyadvisor.blr.com\/2018\/05\/7-steps-measure-competency-ehs-training\/\" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: #3366ff;\">Corporate<\/a><\/span><span style=\"color: #3366ff;\"><\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">Edvance360 has a built-in Learning Outcomes &amp; Competencies tool, provided at no additional cost. Define competencies or skills, connect skills to levels, maintain consecutive versions, and report results.<\/span><\/p>\n<p><span style=\"color: #000000;\"><!--more--><\/span><\/p>\n<p><span style=\"color: #000000;\">An example:<\/span><\/p>\n<div>\n<ol>\n<li><span style=\"color: #000000;\"><strong>Define the skill\/levels<\/strong>: Software company&#8217;s customer service representatives must master the following competencies via the company training program.<\/span>\n<ul>\n<li><span style=\"color: #000000;\">Identify customer issue<\/span><\/li>\n<li><span style=\"color: #000000;\">Understand software tool or feature to solve issue<\/span><\/li>\n<li><span style=\"color: #000000;\">Resolve customer issue<\/span><\/li>\n<li><span style=\"color: #000000;\">Demonstrate care for customer<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"color: #000000;\"><strong>Enter the version<\/strong>: Just like policy revisions, create competency version iterations as you obtain feedback from your company training program.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Add objectives and guidelines<\/strong>: An example objective would be the ability to identify the customer issue. Guideline examples might be: 1) actively listen to the customer&#8217;s verbal and non-verbal queues regarding their issue; 2) clearly communicate to the customer in a friendly manner that the support representative is there to assist them and will work with them to resolve the issue. Each objective can have multiple items listed as a guideline. Match skill to assignments, including tests or assessments.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Create pre- and post-assessments<\/strong>: Use the test or survey tools to assess the user&#8217;s current knowledge level on a subject. <\/span><span style=\"color: #000000;\">Have the learners take the survey or test again upon completion of the training course to determine if the information was retained.<\/span><span style=\"color: #000000;\"><\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Review progress<\/strong>: View reports by competency average for objective\/skill or learner.<\/span><\/li>\n<\/ol>\n<p> <span style=\"color: #000000;\">You can also use E360 Navigator to assess a learner&#8217;s current competencies and allow them to register for courses that expand their skill set to further their career options. Each learner can create their own unique personal learning path and supervisors can monitor their progress.<\/span><br \/>{{cta(&#8216;e84677aa-b27d-49a9-8f96-506f23cd5bf7&#8242;,&#8217;justifycenter&#8217;)}}Want more information on Version 8.1? Click<span>&nbsp;<\/span><span style=\"color: #3574e3;\"><a href=\"http:\/\/switchto.edvance360.com\/edvance360-lms-announces-release-8dot1\" target=\"_blank\" style=\"color: #3574e3;\" rel=\"noopener noreferrer\">here<\/a><\/span><span>&nbsp;<\/span>for an all-access pass to all the new features and updates. Make sure to follow us on Social Media and subscribe to this blog to get updates ahead of time. Edvance360 LMS is one of the most affordable LMS vendors &#8211; but don&#8217;t take our word for it! Check out why Gartner&#8217;s Capterra lists us at #2 Most Affordable LMS Vendor <a href=\"http:\/\/edvance360.com\/edvance360-named-one-of-the-top-ten-lms-2017-frontrunners-by-software-advice-a-gartner-company\/\" rel=\"noopener noreferrer\" target=\"_blank\"><span style=\"color: #3366ff;\">here<\/span>. <\/a> <\/p>\n<p>Not a client? Contact us by filling out the demo request form below, or contact us at<span>&nbsp;<\/span><span style=\"color: #3574e3;\"><a href=\"http:\/\/sales@edvance360.com\/\" target=\"_blank\" style=\"color: #3574e3;\" rel=\"noopener noreferrer\">sales@edvance360.com<\/a><\/span>.<span>&nbsp;<\/span><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learning Outcomes &amp; Competencies, developed originally for Higher Education, enables learning programs to focus on concrete, trackable skills. This methodology is useful to corporations (or any type of learning program) who might need to locate exemplary learners to promote or move cross-trained learners between departments during busy seasons, or identify and address skills gaps for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[144],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Learning Outcomes &amp; Competencies: Getting the Job Done - Edvance360<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/edvance360.com\/lms\/competencies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Learning Outcomes &amp; Competencies: Getting the Job Done - Edvance360\" \/>\n<meta property=\"og:description\" content=\"Learning Outcomes &amp; Competencies, developed originally for Higher Education, enables learning programs to focus on concrete, trackable skills. 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